CUSTOMER CARE

International Shipping?

We ship worldwide! Packages may be subject to customs, duties or other fees that are calculated by the buyer's country. The buyer is responsible for any and all of these fees.

Exchanges/Refunds?

We want you to be happy with your purchase, if for any reason you are unsatisfied please email us at foxhoundcollection@gmail.com. Exchanges are not accepted at this time, please make sure you are satisfied with your selection before placing an order. Refunds evaluated on a case to case basis.

Cancellation?

Please email us within 24 hours if you wish cancel your order, if your order has already been fulfilled we will be unable to do so

Wholesale/Bulk Ordering?

If you own a storefront or webshop please apply here! If you'd like to order in bulk for your next event you can find more here

Animal testing/vegan?

We are happy to announce neither Foxhound Collection or our suppliers test on animals and all of our ingredients are vegan!

 

SOY CANDLES

INGREDIENTS?

Our candles are made with natural soy wax, cotton cored wicks and fine fragrance oils

SOY WAX?

Soy wax is the oil of soybeans. Once harvested, cleaned and de-hulled the beans are rolled into flakes, the oil is then extracted and hydrogenated. Hydrogenation converts some of the fatty acids in the oil from unsaturated to saturated making it solid at room temperature! As a result of choosing soy, it is an eco-friendly renewable resource and clean burning! It also burns at a lower temperature, making it last much longer.

GMO-FREE/ORGANIC?

There are very few farms recognized as organic/GMO-free and there is no reliable way at this time to test for GMO's in soy wax, however as soon as this may come available we'll be using it!

FRAGRANCE OILS?

Our fragrance oils are made in the USA with natural and artificial components following the strictest of global standards. They are phthalate-free, vegan and skin safe!

ESSENTIAL OILS?

There are no 100% essential oil scented candles at this time. Our fragrances are made with essential oil + synthetic blends. In order to create and share with you the stories we want to build through our candles, we have chosen the highest quality fragrances with you in mind. Our candles are tested thoroughly to keep them sophisticated and safe for your home.

HOW TO BURN?

On the first burn, allow the melt pool to reach the edges of the jar. This will help to prevent tunneling and give your candle a nice even burn. *Do not burn for more than 4 hours at a time and remember to never leave a lit candle unattended or near children or pets.

PERFUME OILS

INGREDIENTS?

Our perfume oils are made with fractionated coconut oil, vitamin E and fine fragrance oils

FRACTIONATED COCONUT OIL?

This coconut oil has gone through steam distillation to give a product that stays liquid at room temperature. Fractionated coconut oil is a light, odorless, colourless non-staining oil with a long shelf life! It is very moisturizing, gentle on the skin and won't clog pores.

VITAMIN E?

Added as an antioxidant, this vitamin E is made in the purest form with plant sources only. Along with added shelf life it gives, vitamin E helps your skin retain its natural moisture content.

FRAGRANCES?

Our fragrance oils are made in the USA with natural and artificial components following the strictest of global standards. They are phthalate-free, vegan and skin safe!

ESSENTIAL OILS?

There are no 100% essential oil scented perfumes at this time. Our fragrances are made with essential oil + synthetic blends. In order to create and share with you the stories we want to build through our fragrances we have chosen the highest quality products with you in mind. Perfumes are tested thoroughly to keep them sophisticated, delicate, moisturizing and safe for your skin.